Privacy Policy

Last Updated: 24 August 2026

1. Introduction

Welcome to CoachFee - Coaching Manager ("CoachFee", "we", "our", or "us").

CoachFee - Coaching Manager is a coaching center management application designed to help coaching and training centers manage their daily administrative and educational activities from one place.

The application provides features including student management, batch management, subject management, teacher management, attendance tracking, fee collection, expense management, cash book, examinations, routine, results, notices, reminders, birthdays, SMS notifications, reports, backup and restore, and other coaching management features.

We respect your privacy and are committed to protecting the information handled through our application. This Privacy Policy explains how information may be collected, stored, used, processed, and shared when you use CoachFee.

By using CoachFee, you acknowledge and agree to the practices described in this Privacy Policy.

2. Developer Information

App Name: CoachFee - Coaching Manager

Developer/Company: eDurip Soft

Website: https://www.edurip.com

Privacy Contact: zinnah@edurip.com

For privacy-related questions, requests, or concerns, please contact us using the email address provided above.

3. Information We May Collect or Process

Depending on the features used by a coaching center, CoachFee may process the following information.

3.1 Coaching Center Information

This may include:

Coaching center or institute name
Institute contact information
Address or other profile information
Subscription or package information
Account information
Other information entered by the authorized administrator

3.2 Student Information

CoachFee allows authorized coaching center administrators to manage student information.

Depending on how the application is used, this may include:

Student name
Student ID
Roll number
Class
Batch
Subject
Mobile number
Guardian/parent name
Guardian mobile number
Admission information
Attendance records
Fee and payment records
Examination information
Results
Birthday/date information
Other information entered by the authorized coaching center administrator

The coaching center administrator is responsible for ensuring that it has the appropriate authority or legal basis to enter and process student and guardian information.

3.3 Teacher Information

CoachFee may process information entered by an authorized coaching center administrator about teachers, including:

Teacher name
Contact information
Assigned subjects
Assigned batches
Other teacher-related information entered into the application

4. Financial Information

CoachFee provides financial management features for coaching centers.

Information entered into the application may include:

Student fee information
Fee collection records
Outstanding/due amounts
Expense records
Income records
Cash book records
Deposit records
Financial notes
Monthly or yearly financial summaries

CoachFee is a management tool and does not require users to provide bank account passwords, ATM PINs, or similar banking credentials for its normal coaching management features.

5. SMS and Messaging

CoachFee provides SMS-related functionality that allows authorized coaching center administrators to communicate with students and/or guardians.

Depending on the settings selected by the coaching center, SMS may be used for:

Admission messages
Fee due reminders
Fee collection confirmations
Birthday messages
Absent/attendance notifications
General notices
Examination-related information
Other coaching-related messages

The administrator may configure whether messages are sent to the student, guardian, or both, depending on the available settings.

6. SMS Gateway and Bulk SMS

CoachFee may use a third-party SMS Gateway/API service to deliver SMS messages.

When an authorized user sends an SMS through the application, information necessary for delivery may be transmitted to the configured SMS Gateway provider. This may include:

Recipient mobile number
Message content
Sender information or sender ID, where applicable
Other technical information necessary to process the SMS request

CoachFee may support sending messages to multiple recipients or groups of recipients for legitimate coaching-center purposes.

Examples include:

Attendance/absence notifications
Fee reminders
Fee collection messages
Admission messages
Birthday messages
Notices
Examination announcements
Other educational or administrative communications

The SMS Gateway provider may process the information necessary to deliver the requested SMS according to its own privacy policy and terms.

CoachFee does not sell student or guardian mobile numbers for advertising purposes.

The coaching center administrator is responsible for using the SMS feature responsibly and ensuring that messages are sent only to appropriate recipients.

7. How We Use Information

Information handled through CoachFee may be used to:

Provide coaching center management functionality
Manage students
Manage batches
Manage subjects
Manage teachers
Record attendance
Manage student fees
Manage expenses
Manage cash flow
Maintain cash book records
Manage examinations
Manage routines and results
Send authorized SMS notifications
Send reminders
Send birthday messages
Publish notices
Generate reports
Provide backup and restore functionality
Manage user accounts and subscriptions
Provide customer support
Maintain application security
Improve the application's functionality and reliability

We aim to use information only for purposes reasonably related to providing and operating CoachFee.

8. Data Sharing

We do not sell, rent, or trade personal information for monetary gain.

Information may be processed or shared with third-party service providers when necessary to provide a feature requested or enabled by the user.

For example:

SMS Gateway Provider

When the SMS feature is used, recipient mobile numbers and message content may be transmitted to the SMS Gateway/API provider configured by the coaching center for SMS delivery.

Hosting and Cloud Service Providers

Where cloud-based services are used, relevant application or account information may be stored or processed through hosting, server, or cloud infrastructure providers.

Legal Requirements

We may disclose information when required by applicable law, legal process, court order, or a valid request from a competent government or law-enforcement authority.

We do not authorize third parties to use student or guardian information for unrelated advertising through CoachFee.

9. Local and Offline Data

Some CoachFee features may work without an active internet connection.

Where applicable, information may be stored locally on the user's device so that certain features can continue to work offline.

Users should protect their device with an appropriate screen lock and should not share their CoachFee login credentials, PIN, or password with unauthorized individuals.

If local data is deleted from the device, lost because of device damage, or removed when the application is uninstalled, recovery may depend on whether a separate backup was previously created.

10. Backup and Restore

CoachFee may provide Backup & Restore functionality.

When a user chooses to create, export, restore, or otherwise use a backup, the application data involved in that operation may be processed or transferred according to the selected backup method.

Users are responsible for keeping backup files and backup locations secure and accessible only to authorized persons.

11. Account and Login Information

CoachFee may provide registration and login functionality for coaching centers.

Account information may be used to:

Authenticate authorized users
Maintain account access
Protect the account
Manage subscriptions
Provide account-related services
Provide technical support

Users are responsible for keeping their login credentials, PINs, passwords, and other authentication information confidential.

If you believe that your account has been accessed without authorization, please contact us as soon as possible.

12. Notifications

CoachFee may provide application notifications for features such as:

Reminders
Notices
Attendance information
Fee-related reminders
Birthday reminders
Other application-related alerts

Users can manage notification permissions through their device settings where supported by the operating system.

13. Student and Minor Information

CoachFee is designed as a management tool for coaching and training centers.

Because coaching centers may manage students under the age of 18, the application may process student information entered by an authorized coaching center administrator for legitimate educational and administrative purposes.

CoachFee does not intentionally use student information for behavioral advertising or sell student information.

The coaching center, school, teacher, or administrator using CoachFee is responsible for ensuring that it has the appropriate authorization, consent, or other lawful basis required to collect and process student and guardian information.

14. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Depending on the feature being used, information may be stored locally on a device or processed through online/cloud infrastructure.

Where information is transmitted through online services, appropriate security measures are used according to the services and infrastructure involved.

However, no method of electronic storage or transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.

15. Data Retention

We retain information for as long as reasonably necessary to provide the requested services, maintain an account, provide support, comply with legal obligations, resolve disputes, prevent misuse, or maintain legitimate business records.

The retention period may vary depending on:

The type of information
The purpose for which it is used
Whether the information is stored locally or on our servers
Legal or regulatory requirements
The user's account status

When information is no longer required for legitimate purposes, it may be deleted or anonymized, subject to applicable legal and operational requirements.

16. Account and Data Deletion

If CoachFee provides account creation, users may request deletion of their account and associated personal information.

To request account or data deletion, please contact us:

Email: zinnah@edurip.com

Please provide sufficient account information so that we can identify and verify the account associated with the request.

After verification, we will process the deletion request in accordance with applicable requirements.

Where required by law or necessary for legitimate purposes such as security, fraud prevention, legal compliance, or financial recordkeeping, certain information may need to be retained for the applicable period.

If information has been shared with a service provider for a feature such as SMS delivery or cloud processing, we may also take reasonable steps to request deletion where applicable.

17. User Responsibilities

Users of CoachFee are responsible for:

Providing accurate information
Ensuring they have the appropriate authorization to enter student and guardian information
Protecting account credentials
Using the application responsibly
Using the SMS functionality only for legitimate purposes
Sending messages only to appropriate recipients
Not using CoachFee for spam, fraud, harassment, or unlawful activities
Keeping their device and backup data secure

18. Third-Party Services

CoachFee may use third-party services, APIs, hosting providers, cloud services, SMS Gateway providers, or other infrastructure providers to provide certain functionality.

These providers may process information necessary to provide their respective services.

Third-party services may have their own privacy policies and terms of service. Users should review the privacy policies of third-party services that they use or configure through CoachFee.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

CoachFee features
Technology
Third-party services
Data handling practices
Legal or regulatory requirements

When significant changes are made, we may update the Last Updated date at the top of this Privacy Policy.

Users are encouraged to review this Privacy Policy periodically.

20. Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your information, please contact us.